Office Policies

1. We are HIPPA compliant; we will not release your medical information without written consent from you, unless it is in regards to payment for health care services (i.e. your insurance company). Please sign off on our privacy policy receipt. A copy of our privacy policy will be provided to you at your request.
2. Scheduled appointments are set up in order to accomplish getting you well. Conditions require treatments. If you cancel your appointment, it may delay your recovery. If you must miss it, it is best to reschedule as soon as possible. We have a 24 hour cancellation policy. A $ 60 fee will be incurred if we do not receive advanced notification of at least 24 hours. Insurance does not cover this fee. It will be your responsibility. We appreciate a call if you will be late and we will do the same for you should this unlikely event arise.
3. Patients are responsible for fees incurred on the date of service, e.g. co-pays and coinsurance and any other remaining insurance balance.
4. Please help us to keep a peaceful, relaxing environment by refraining from cell phone use in our office or by putting your phone on vibrate mode or off.
5. We prefer that you refrain from using scented products (such as perfume, and scented lotions) prior to your appointment, due to chemical sensitivities of others.
6. Please request a reminder call if you would like one.
7. Personal health products such as pillows or opened supplements cannot be returned.
8. We do not have x-ray facilities on-premises. We may refer you to St. Joseph Hospital, nearby Spectrum MRI, or your primary care physician for any needed objective tests or bloodwork.